356abc Privacy Policy

1. What Information We Collect

To properly operate our services with you, 356abc may collect the following types of information:

• Identity Information: Full name, date of birth, national ID or passport number (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: Details related to your bKash, Nagad, Rocket or Upay account that are required for processing transactions.
• Usage Information: Your login times, gaming history, and deposit and withdrawal records.
• Technical Information: IP address, browser type, device information and cookie data.

In some cases, we also store information you voluntarily provide — such as messages or documents you send when contacting customer support.

2. How We Collect Information

356abc collects your information in the following ways:

• Directly Provided: Information you provide yourself during registration, the identity verification process, or when contacting support.
• Automatically Collected: Information collected automatically through cookies, log files and similar technologies while you use our website.
• Third Parties: Verified information received from payment gateways (bKash, Nagad, Rocket, Upay) and identity verification service providers.

3. Purpose of Using Your Information

Your collected information is used only for the following legitimate purposes:

• Opening and managing your account and verifying your identity and age.
• Processing deposits, withdrawals and other financial transactions.
• Improving the quality of our services and providing a personalized experience.
• Monitoring your gaming patterns to ensure responsible gambling.
• Preventing fraud, money laundering and other illegal activities.
• Sending important notifications and promotional offers related to our services (if you have consented).
• Complying with applicable legal obligations.

4. Sharing and Disclosure of Information

356abc never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service Providers: With trusted partners for payment processing, identity verification and managing technical infrastructure, who are bound by strict confidentiality agreements.
• Legal Obligations: When disclosure of information is required under a court order, a lawful request from an investigating authority, or applicable law.
• Fraud Prevention: Limited information may be shared with relevant agencies for the purpose of preventing money laundering or detecting fraud.

Outside the cases mentioned above, your information is not given to any third party without your prior consent.

5. Data Security Measures

356abc uses advanced technology and processes to ensure the security of your information:

• SSL Encryption: All data transmitted on our site is secured through 256-bit SSL encryption.
• Access Control: Only authorized staff can access the necessary information through strict authentication methods.
• Secure Servers: Our data is stored in secure data centers and regular security audits are conducted.
• Firewall and IDS: Advanced firewalls and intrusion detection systems are active.
• Staff Training: All our staff receive regular training on data protection and privacy.

If a security breach occurs, we act promptly and inform affected users as quickly as possible.

6. Cookie Policy

The 356abc website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

We use the following types of cookies:

• Essential Cookies: Necessary for the core functionality of the website — these maintain session management and login status.
• Functional Cookies: Used to remember your preferences (such as language and region settings).
• Analytics Cookies: To understand which sections of our site are used most — data is kept completely anonymous.

You can manage cookies from your browser settings. However, disabling certain cookies may limit some features of the site.

7. Data Retention Period

We retain your information for as long as your account is active and for the duration of applicable legal obligations. Specifically:

• Even after an account is closed, transaction records and identity verification documents are retained for a defined period in accordance with financial regulatory requirements.
• Customer support messages and communication history are retained for a limited period to improve service quality.
• Information used for marketing communications is deleted immediately upon withdrawal of your consent.

8. Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances (except where legal obligations apply).
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain cases.
• Right to Portability: The right to receive a copy of your information in a structured format.
• Right to Object: The right to object to the use of your information for marketing communications.

If you wish to exercise these rights, please contact our support team.

9. Privacy Protection for Minors

356abc provides services only to individuals aged 21 or above. We do not knowingly collect personal information from any minor. If we are informed that a minor's information has been collected, we delete it immediately and suspend the associated account.

If parents or guardians believe their child's information has been submitted to our platform, please contact us.

10. International Data Transfers

Our servers and service providers may be located in various countries. As a result, your information may be processed or stored outside Bangladesh. In such cases, we ensure that your information remains protected in accordance with the standards of this policy and that we work only with trusted partners.

11. Marketing Communications

If you consent to receiving our promotional emails or notifications, we will inform you about new bonus offers, tournaments and special benefits. At any time, you can stop these communications by clicking the "Unsubscribe" link in an email or by contacting our support.

Transactional notifications (such as deposit confirmations and password changes) will always be sent for the security of your account and cannot be unsubscribed from.

12. Third-Party Links and Services

Our platform is connected to third-party services such as bKash, Nagad, Rocket and Upay for payments. These services have their own privacy policies, which are separate from 356abc's policy. It is recommended that you read the respective privacy policy of each service before using them. 356abc does not bear responsibility for the data handling practices of these third parties.

13. Policy Changes

This privacy policy may be updated periodically. For any significant changes, we will publish a notice on the website and update the "Last Updated" date at the top of the page. Continued use of the site after changes will be considered your acceptance of the updated policy.

You are encouraged to check this page regularly to stay informed about any significant changes to the policy.

14. Contact Us

If you have any questions, concerns or requests regarding your information or this privacy policy, please contact us: